Fairview Court, Pontnewynydd, Pontypool

Far too often many of us describe that we ‘fell into housing’ or ‘came into housing by accident’.

If we asked you to change the narrative to something that was more positive, what would you say?

Apparently, some people don’t like to hear this, but I really did ‘fall into…


Working from home has fast become the new normal for me, and despite the challenges of being under lockdown rules, there are definitely positives that I hadn’t anticipated. …


We love a flip chart and post-it notes in our team. When we have meetings in our offices we use them all the time, particularly when we’re working on new problems or carrying out retrospectives. …


There are as many definitions of ‘innovation’ as the people asked to define it. In simple terms it means ‘to make changes’ or ‘to do something differently’, but I think that when we hear that word being used, we expect the change to be positive. …


The Corporate Rebels’ new book has been released this week, so it seems like a good time to talk about why their mission to #MakeWorkMoreFun matters so much to me. My levels of happiness during my 18-year long career have varied significantly, there have been many highs and some very difficult lows. When reflecting on these times it’s clear that there’s a correlation between how progressive the workplace or manager is and how much I’ve enjoyed my job.

I’ve worked in environments where challenging the status quo was heretical. Any questioning of managers was negative — they thought that they were the experts, and beyond critique due to their position in the hierarchy. Friendly constructive criticism followed by well informed and evidence-based ideas weren’t seen in the light…


7% of 2020 is done, and I’ve only managed to write one blog so far. Life at home and in work is busy and flying by. I really need to make a habit of writing down my thoughts. I’m lucky to have a job where I’m expected to try new…


I’ve just watched Channel 4 News’ piece on Dominic Cummings’ blog about the type of people who he wants to help him run the country. Knowing that Jon Snow et al. have a left-leaning bias (which is no bad thing in my book) I decided to have a read of it myself to make up my own mind.

Before I get into his blog it’s right to point out my thoughts on Cummings the man. Whether you like him or not he’s obviously successful at what he sets out to achieve. He’s a maverick who doesn’t want to conform in what he says (as with his use of…


I’m feeling pessimistic about the outcome of this week’s election. I hope I’m wrong, but I fear more of the same in the next 5 years; more poverty, more homelessness. Food bank use continuing to rise as the gap between rich and poor widens further. I’m concerned about the polarisation…


Darren ‘Loki’ McGarvey’s prize winning book is an insightful and engaging read. For those of us who work in social housing I think it’s particularly valuable. I’d like to encourage you to read it, so I’ve written this short blog to explain why.

McGarvey writes about his experiences of growing up in extreme poverty on a council estate in Pollok, Glasgow. He suffered horrendous violence at the hands of his mother, and addiction to alcohol and drugs following her death. I found his insights very interesting, particularly when he explains how his psychology…

Dan Hayes

Worked in social housing since 2002. Formerly @BronAfon, now Innovation Catalyst @WeAreTrivallis. #FutureOfWork #MakingWorkMoreFun

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